This website www.gurhu.co is published by the company Gurhu INC. with a capital of 1,000 euros whose registered office is located at 20 avenue du 19 mars 1962, 31270 FROUZINS registered with the RCS of Toulouse under number 881 307 581.

The items displayed on the website are offered for sale while stocks last. If a charge or payment is processed for an unavailable item, the seller undertakes to offer a credit note or refund the customer within 30 days and to notify the customer by email if they have ordered an unavailable item.

When using the products, the seller cannot guarantee a visual result identical to that shown in the photographs and graphics displayed on the website. These are not contractual and do not constitute a binding commitment on the part of the seller.

The prices of the products displayed on the website are those in effect on the day the order is placed. They do not apply to future orders and may be changed at any time by the seller.

The prices shown are in euros, inclusive of all taxes, including VAT applicable on the date of the order. They do not include delivery and shipping costs, which are specified before order confirmation and charged separately. The total amount due by the consumer, including these additional costs, is shown at the time of order confirmation.

To place an order, the customer must, after filling their online shopping cart, provide an address, a delivery method, and a valid payment method to finalize the order and form the sales contract. Finalizing the order implies acceptance of the prices of the products sold and these Terms and Conditions.

The customer is solely responsible for the name and address information entered on the site; the seller cannot be held responsible for errors in the data entered, nor for any consequences in terms of delay or delivery error.

Before order confirmation, the consumer has the opportunity to review the details, the total price, and modify their order. An email acknowledging receipt of the order and payment is sent by the seller as soon as possible. Any order modification after confirmation is subject to the seller's approval.

The seller reserves the right to refuse any order for legitimate reasons, particularly if the quantities of products ordered are abnormally high. The seller may also refuse or delay the processing of an order if they suspect any form of fraud.

The sales contract is formed when the consumer sends confirmation of their order. Gûrhu archives communications, order forms, and invoices, which may be produced as proof of the contract.

The price is due in full upon order confirmation. Payment is made immediately upon ordering by credit card.

The website uses a secure online payment system that allows consumers to encrypt the transmission of their bank details via the payment platform's server. At no time do we have access to the consumer's bank details; these details do not pass through our computer system.

Delivery is made to the address provided by the customer when placing the order. We undertake to ship orders as quickly as possible; delivery times are provided for informational purposes only. A delivery delay does not entitle the buyer to claim damages.

However, if the ordered products have not been delivered within 30 days of order confirmation, for any reason other than force majeure or the customer's own actions, the sale may be cancelled. The amounts
Payments made by the Customer will be refunded no later than 14 days following the date of cancellation of the contract, without any compensation or deductions. If the package is returned to the company, a second delivery will be made at the Customer's expense.

We guarantee that our products are in perfect condition upon delivery to the carrier. In the event of damage, a written complaint must be made to the carrier upon delivery, or at the latest within 4 hours. A copy must be sent to Gûrhu within 12 hours to the following address: hello@gurhu.co . We do not accept returns that do not comply with the conditions outlined in these Terms and Conditions.

The delivery charges applied to the order depend on the geographical area and the order amount; transport costs are specific to each delivery:

• In France, the shipping costs are €4.50 for delivery via Mondial Relay and €5.90 for delivery via Colissimo.
• In Belgium, the Netherlands, Germany, and Luxembourg, the shipping costs applied are €9.50.
• In Austria, Spain (excluding specific regions), Ireland, Italy and Portugal (excluding specific regions), the shipping costs applied are €12.50.
• In Bulgaria, Cyprus, Croatia, Denmark, Spain (3 out of 52 provinces), Estonia, Finland, Greece, Hungary, Latvia, Lithuania, Malta, Norway, Poland, Romania, United Kingdom, Slovakia, Slovenia, Sweden, Switzerland, Czech Republic and Iceland, the shipping costs applied are €16.50.
• In the United States, the shipping cost is €27.50.50.

The consumer has a 14-day right of withdrawal from the date of receipt of their order to exercise their right of withdrawal and notify the seller, without having to provide any justification or pay any penalty, for exchange or refund, with the exception of return shipping costs, which remain their responsibility. This right can be exercised by contacting our customer service department at hello@gurhu.co ; we will promptly send you an acknowledgement of receipt of the withdrawal.

After notifying the seller, the consumer has an additional 14 days to return the items in their original condition, unused and free from odors, to the following address: GURHU C/O EFILOG LOGISTIQUE – Customer Returns - 4 Allée des Tanneurs, 72800 LE LUDE France

Returns must be made in their original condition; any product that has been opened or damaged by the consumer will not be accepted. Gûrhu may postpone the refund until the products are received to ensure their condition. If the products are not returned within 14 days or if these Terms and Conditions are not respected, the order will be final.

Gûrhu cannot be held responsible for damages resulting from improper use of its products. In the event of a dispute, you should first contact customer service at hello@gurhu.co to attempt to resolve the issue informally.

These General Terms and Conditions of Sale and the transactions arising therefrom are governed by and subject to French law. As they are written in French, in the event that they are translated into one or more foreign languages, only the French text shall prevail in the event of a dispute.

During your browsing on our e-shop and in order to provide you with the best possible service, we may collect several types of information, which are used only within the framework of your business relationship with Gûrhu.

In accordance with the Personal Data Regulations, you have various rights, including the right to access, rectify, and object to the processing of your data. To exercise your rights, please contact us at hello@gurhu.co , providing your surname, first name, address, email address, and attaching proof of identity.

You can choose to stop receiving emails from us at any time. Instructions for unsubscribing from our lists are included at the bottom of all our emails.

The term "cookie" also refers to a small data file that any website transmits to your computer via your browser. It allows websites and systems providing services to recognize your browser, save and remember certain information in order to interact with you, and improve and personalize your browsing experience.

These cookies are only installed after acceptance by the user; continuing to browse the website constitutes acceptance. You have the option to refuse the use of these cookies by configuring your browser, bearing in mind that access to certain services may require prior acceptance of cookies by the user.